Questions
Frequently asked
Ordering, purity verification, and shipping. If your question is not here, message us.
Ordering
How do I place an order?
Message us on WhatsApp at +1 (951) 502-8723 with the compound and strength you want. We reply with availability and the total. There is no checkout on this site.
Why is there no shopping cart?
We take orders directly so we can confirm current stock and answer questions before you pay. It also keeps our overhead down, which is reflected in the pricing.
Is there a minimum order?
No minimum. Order a single vial if that is what your work needs. Message us for wholesale pricing on larger volumes.
Do you have compounds not shown in the catalog?
The catalog lists 79 compounds we stock regularly. If you need something not listed, ask — we can often source it.
Purity and testing
How do I know the purity is real?
Send a vial to Janoshik or Chromate laboratory. They analyse it and report mass and purity independently of us. We have no involvement in the result.
What if purity comes back under 99%?
We refund your order in full. Share the report with us and we process the refund — the compound and the shipping, with no restocking deduction.
Do you supply a COA with each order?
Ask when you order and we will send what we have for that batch. We encourage independent testing over trusting any document a vendor hands you, including ours.
Shipping
Where do you ship?
All 50 states within the USA.
How long does delivery take?
6–8 days within the USA via FedEx. Shipping is a flat $30 regardless of order size.
How is water counted toward shipping?
Water is bulky, so it counts against box volume: a 10ml vial counts as 4 boxes and a 3ml vial counts as 2 boxes. This affects how much fits in one shipment, not the flat $30 rate.
How should compounds be stored on arrival?
Lyophilized peptides are stable at -20°C. Once reconstituted, refrigerate at 2-8°C and use within the working window for that compound.
Legal
Can I use these products on myself?
No. Everything we sell is for laboratory research use only — not for human or veterinary consumption. We do not provide human dosing guidance and will not fill orders intended for personal use.
Are these FDA approved?
No. These are research chemicals, not approved drugs, supplements, food, or cosmetics. They are not intended to diagnose, treat, cure, or prevent any condition.
Still have a question?
Message us directly. We usually reply within a few hours.
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